Career Options

Career in Hotel Management

Hotels are amongst the most visible and important aspects of a country’s infrastructure, both generally as well as vis-à-vis tourists. The quality and availability of accommodation at any destination determines its inflow of visitors.

At the present rate of growth of Indian Tourism, the future for those attempting to make a career in Hotel Management is extremely bright. The Department of Tourism expects that by the end of this century, the annual requirement for hotel rooms will be around one lakh- signifying a sizeable increase in the number of hotels and skilled personnel required to run them. The requirement for manpower too is estimated to be 45,000 .
With increasing internationalisation, jobs in Hoteliering are also likely to open up internationally, offering better remuneration and opportunities for travel as well as prospects of professional and personal growth.

WORK
Work in the area of Hotel Management involves ensuring that all operations, including accommodation, food and drink and other hotel services run smoothly. The main areas of work are as follows :

General Operations : The main responsibilities of this department include : supervision, co-ordination and administration of all other departments as well as overall financial control.

Front Office : It is the centre of all activities. Major tasks performed here include : providing information, making room reservations and taking care of check-ins and check-outs, besides the duties performed by the Personnel Department of any company.

Sales & Marketing : This department keeps in touch with travel agents and tour operators as well as other potential corporate clients in order to sell hotel facilities. Advertising and Public Relations is also normally handled by this department.

Food & Beverage : This department is the hub of the hotel industry and is responsible for all the food that is prepared and served in the hotel.

House Keeping : The main function of the house keeping department is to make sure that all rooms ate kept in order and all the needs of the guests are met.

Other Departments in the Hotel Industry include : Engineering, Security, Finance and Personnel.

ENTRY
A Diploma / Degree in Hotel Management from a recognised institution is essential for gaining entry in this profession.

Eligibility :
The eligibility criteria for admission to a Hotel Management Institute is, a school leaving certificate in the 10+2 system, with English as a compulsory subject. However, there are some Management Training Schemes also available for graduates in any discipline, from a recognised university.

Selection:
The selection process for all institutes of Hotel Management includes a written test and an interview. In addition to this, admission to courses run by some private sector hotels and to management training schemes would depend on the candidate’s performance in a group discussion and / or personality tests.

Duration: The duration of training varies between 6 months and 3 years, depending upon the type of course.

Training
Training programmes are of two types. One is the statutory apprenticeship programme for certain categories of trades, like stewards, housekeeping staff, cooks and front office personnel. The other is the formal, structured programme, at craft and diploma levels, set up by the government and some private sector hotel groups for management level professionals in the various departments. Broadly, all programmes cover hotel management as well as catering technology, mixing general education and knowledge of the hospitality industry, managerial and business administration inputs, with specific skills orientation in all aspects of the food service work too.

INSTITUTIONS
There are several good institutions in the country, imparting professional training in Hotel Management. These include :

Institute of Hotel Management, Catering Technology and Applied Nutrition, with 17 centres located in New Delhi, Ahmedabad, Bangalore, Bhopal, Bhubaneshwar, Calcutta, Chandigarh, Chennai, Goa, Gurdaspur, Gwalior, Hyderabad, Jaipur, Lucknow, Mumbai, Srinagar and Thiruvananthapuram.

Indian Institute of Hotel Management (run by the Taj Group of Hotels), Aurangabad.

The India Tourism Development Corporation (ITDC) , New Delhi.

The Welcomgroup Graduate School of Hotel Management, Manipal, Karnataka, offers a degree level graduate programme.

The Oberoi School of Hotel Management, New Delhi, offers a post-graduate course to graduates from any discipline.

PERSONAL ATTRIBUTES REQUIRED
Those interested in Hotel Management have to have exceptional organising abilities ; business acumen ; a desire to please people ; an interest in all practical aspects of hoteliering ; willingness to work hard and during what are normally considered leisure hours.

JOB PROSPECTS
Job Prospects in Hoteliering broadly include :

* Hotels,
* Restaurants,
* Hotel consultancy services,
* Catering.
* One could open up small hotels, restaurants, bakeries, etc,

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