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	<title>Career Help &#38; Jobs in India &#187; General Information</title>
	<atom:link href="http://www.careers-india.com/category/general-information/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.careers-india.com</link>
	<description>Information on careers &#38; higher education in India</description>
	<pubDate>Sun, 23 Nov 2008 14:15:28 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.6</generator>
	<language>en</language>
			<item>
		<title>Do’s and Do not’s in filling up the UPSC Application Form</title>
		<link>http://www.careers-india.com/2008/11/21/do%e2%80%99s-and-do-not%e2%80%99s-in-filling-up-the-upsc-application-form/</link>
		<comments>http://www.careers-india.com/2008/11/21/do%e2%80%99s-and-do-not%e2%80%99s-in-filling-up-the-upsc-application-form/#comments</comments>
		<pubDate>Sat, 22 Nov 2008 05:14:05 +0000</pubDate>
		<dc:creator>careerman77</dc:creator>
		
		<category><![CDATA[General Information]]></category>

		<guid isPermaLink="false">http://www.careers-india.com/?p=2504</guid>
		<description><![CDATA[
Do’s and Do not’s in filling up the UPSC Application Form
Do’s 
A        Before submitting the filled in application form, ensure
That you have purchased the Application Form from the Post Office only.
That you have correctly indicated the name and year of the examination for which you are applying.
That you [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.careers-india.com/wp-content/uploads/2008/11/ashoka-pillar1.gif"><img src="http://www.careers-india.com/wp-content/uploads/2008/11/ashoka-pillar1.gif" alt="" title="ashoka-pillar1" width="62" height="100" class="alignleft size-full wp-image-2502" /></a><a href="http://www.careers-india.com/wp-content/uploads/2008/11/upsc-new.jpg"><img src="http://www.careers-india.com/wp-content/uploads/2008/11/upsc-new.jpg" alt="" title="upsc-new" width="99" height="30" class="alignleft size-medium wp-image-2503" /></a></p>
<p><strong>Do’s and Do not’s in filling up the UPSC Application Form</strong></p>
<p><strong>Do’s </strong><br />
<strong>A    </strong>    Before submitting the filled in application form, ensure</p>
<p>That you have purchased the Application Form from the Post Office only.</p>
<p>That you have correctly indicated the name and year of the examination for which you are applying.</p>
<p>That you have filled all the relevant columns correctly.</p>
<p>To change responses, if required, you have erased darkened circles completely.</p>
<p>That you have pasted your photograph firmly at the space provided.</p>
<p>That you have pasted firmly the CRF Stamp (if applicable). You should paste only one CRF Stamp of requisite denomination and get it cancelled from the Post Office of purchase.</p>
<p>That you have mentioned correctly the Commission’s Notice No. and date as published in the Employment News/Rozgar Samachar.</p>
<p>That you have signed the Declaration and mentioned the date and place of mailing the Form.</p>
<p>That you are using the pre-addressed envelope supplied to mail the Application form and Acknowledgement Card. No other documents or copies of certificates or self-addressed envelopes are required to be sent along with the Application Form.</p>
<p>That you have read the relevant examination rules and instructions before filling up the form.</p>
<p>That you have noted down separately and kept for record and future reference the eight digit form number printed under the bar-code and entered the same correctly in the acknowledgement card.</p>
<p><strong>B    </strong>      Also do ensure that you dispatched the form sufficiently in advance to ensure that it reaches the Commission office before the prescribed closing date.</p>
<p><strong>Don’ts</strong></p>
<p>Do not use the photocopy of the Application Form.</p>
<p>Do not make any stray marks on the Form.</p>
<p>Do not staple, pin, mutilate, scribble, tear, or wet the Form.</p>
<p>Do not send enclosures (like certificates, etc.) with your form – only acknowledgement card is necessary, if application is sent by post.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Pay Revision For Public Sector Undertaking (PSU) Employees</title>
		<link>http://www.careers-india.com/2008/11/20/pay-revision-for-public-sector-undertaking-psu-employees/</link>
		<comments>http://www.careers-india.com/2008/11/20/pay-revision-for-public-sector-undertaking-psu-employees/#comments</comments>
		<pubDate>Thu, 20 Nov 2008 12:57:09 +0000</pubDate>
		<dc:creator>careerman77</dc:creator>
		
		<category><![CDATA[General Information]]></category>

		<guid isPermaLink="false">http://www.careers-india.com/?p=2421</guid>
		<description><![CDATA[
Good benefit for CPC-PSU Employees in line with the  6 th Central Pay Commission 

  
  
  

Designation
PSU Scale
PSU New Scale
Private Sector Scale


Management trainee
6500-11350
12600-32500
20000-40000


Manager
14500-18700
29100-54500
50000-100000


General Manager
20500-26500
51300-73000
150000-250000


Exe Director
23750-28550
62000-80000
200000-500000


Director
25750-30950
75000-100000
500000-1200000


CMD
27750-31500
80000-125000
25 lakhs-1 Crore


Union Heavy Industries and Public Enterprises Minister Sontosh Mohan Dev said it was the “best-ever package” given by any Union Government to CPSE employees.
In [...]]]></description>
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<p><strong>Good benefit for CPC-PSU Employees in line with the  6 th Central Pay Commission </strong></p>
<table cellspacing="0" cellpadding="0">
  <col width="139" /><br />
  <col width="99" span="2" /><br />
  <col width="130" /></p>
<tr height="20">
<td height="20" width="139"><strong>Designation</strong></td>
<td width="99"><strong>PSU Scale</strong></td>
<td width="99"><strong>PSU New Scale</strong></td>
<td width="130"><strong>Private Sector Scale</strong></td>
</tr>
<tr height="20">
<td height="20"><strong>Management trainee</strong></td>
<td>6500-11350</td>
<td>12600-32500</td>
<td>20000-40000</td>
</tr>
<tr height="20">
<td height="20"><strong>Manager</strong><strong></td>
<td>14500-18700</td>
<td>29100-54500</td>
<td>50000-100000</td>
</tr>
<tr height="20">
<td height="20"><strong>General Manager</strong></td>
<td>20500-26500</td>
<td>51300-73000</td>
<td>150000-250000</td>
</tr>
<tr height="20">
<td height="20"><strong>Exe Director</strong></td>
<td>23750-28550</td>
<td>62000-80000</td>
<td>200000-500000</td>
</tr>
<tr height="20">
<td height="20"><strong>Director</strong></td>
<td>25750-30950</td>
<td>75000-100000</td>
<td>500000-1200000</td>
</tr>
<tr height="20">
<td height="20"><strong>CMD</strong></td>
<td>27750-31500</td>
<td>80000-125000</td>
<td>25 lakhs-1 Crore</td>
</tr>
</table>
<p>Union Heavy Industries and Public Enterprises Minister Sontosh Mohan Dev said it was the “best-ever package” given by any Union Government to CPSE employees.</p>
<p>In the backdrop of recession and retrenchment among Employees of private companies their counterparts in Public Sector companies get a roll-over prize.</p>
<p>The Government on Thursday announced a pay hike for central public sector undertakings (PSU).</p>
<p>Over 1.6 million employees working in the (PSUs) estimated to be about 240 <strong>are likely to receive a 50 to 60 per cent salary increase</strong></p>
<p>According to a reliable source, there are about 247 central public sector undertakings, of which 216 are in operation. The companies employ around 16,14,000 people, of whom 12,36,000 negotiate their wages directly with their respective companies. </p>
<p>The new compensation package will come into effect from January 1, 2007 and the basic pay of chiefs of central PSUs will now range from Rs 55,000 to Rs one lakh. While the new pay structure would be implementable from January 1, 2007, the new allowances would accrue to employees only after the decision is notified by individual units.</p>
<p>The Cabinet relied on the Committee of Secretaries recommendations to classify PSUs into four categories - A, B, C and D, instead of five categories - A+, A, B, C and D recommended by the Rao Committee in May.</p>
<p>Performance-related incentives and stock options could also be part of the revised pay package. The government’s decision is aimed at stopping the exodus of CPSU employees to the private sector.</p>
<p>The pay-raise decision was at a Cabinet meeting chaired by Prime Minister Manmohan Singh on Thursday and was based on recommendations given by the Second Pay Revision Committee.</p>
<p>The government has decided to revise the pay scales of employees working in 69 public sector undertakings (PSUs) on the lines of the Sixth Pay Commission offered to central government staff.</p>
<p>The benefit of pay revision is only to employees of CPSUs that are not making losses and are in a position to absorb the additional expenditure from their own resources . It is roughly estmated that only 76 CPSEs would be immediately able to implement the package fully.</p>
<p>The PSUs include<br />
Mahanagar Telecom Nigam (MTNL),<br />
Indian Tourism Development Corporation (ITDC),<br />
NHPC<br />
North-Eastern Electric Power Corporation (NEEPCO)<br />
and PSEs like oil, power, steel, coal, aviation, housing are also among others. </p>
<p>These PSUs follow the central Dearness Allowance (DA) pattern and are governed by a separate High Power Pay Committee.</p>
<p>The Board of Directors of the respective PSU company can consider the pay revision, keeping in mind the affordability and capacity of the CPSU. </p>
<p>They’ll have to submit a proposal to their respective administrative ministry, which will approve the proposal with the concurrence of its financial advisor.</p>
<p>There will also be a revision in City Compensatory Allowance (CCA), House Rent Allowance (HRA)and Dearness Allowance (DA).</p>
<p>In April this year, the Government had increased the DA for PSUs by 6% with effect from January 2008</p>
<p>This will make a stronger case for the early implementation of the second pay revision committee report for the companies following the industrial Dearness Allowance pattern. </p>
<p>Sick or loss-making units, even if they are following the CDA patter will not be able to adopt the new pay revisions.</p>
<p><strong>The other side of it</strong><br />
However there are Dissenting sections of employees who are not quite satisfied with the present Pay Revision</p>
<p>Expressing disappointment over delay in implementation of the pay commission report for PSU employees, the Standing Conference of Public Enterprises has said that dilly-dallying on this front would encourage exodus to the private sector. Making a strong case for early implementation of the second Pay Revision Committee Report, which was headed by Justice Jagannadha Rao, SCOPE said it is causing &#8220;restlessness among the Officers&#8217; Association of various PSEs. </p>
<p>The Executive Board of SCOPE, constituting Chairman and Managing Directors of various PSEs like oil, power, steel, coal, aviation, housing, had met and raised the issue of delay and expressed anxiety over it, SCOPE said in a statement. The Pay Revision Committee Report was submitted to the government in May. However, even after four months there has been no progress in its implementation, it added. </p>
<p>The body said public sector employees are hot targets for the private sector, who are willing to employ them at higher salaries, primarily in the present scenario where there is shortage of skilled manpower. According to them, the PSE pay panel recommended only a hike ranging from 25 to 40 per cent for the employees of the public sector enterprises. The pay revision is to benefit over two lakh executives and employees at a cost of about Rs four lakh crore in 244 central PSEs, Scope</p>
<p>While some profit-making companies welcomed the decision, smaller organisations were apprehensive about the financial burden that the hike will saddle them with.</p>
<p>National vice-president of Steel Executives Federation of India, B.K. Pandey, said: “Our demand for an unlimited gratuity for superannuating staff has been ignored and a ceiling of Rs 10 lakh introduced.”</p>
<p><strong>We will keep this post updated</strong></p>
]]></content:encoded>
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		</item>
		<item>
		<title>CAT 2008 Answer Key All Sets</title>
		<link>http://www.careers-india.com/2008/11/16/cat-2008-quant-answer-key/</link>
		<comments>http://www.careers-india.com/2008/11/16/cat-2008-quant-answer-key/#comments</comments>
		<pubDate>Sun, 16 Nov 2008 12:20:49 +0000</pubDate>
		<dc:creator>morgan</dc:creator>
		
		<category><![CDATA[General Information]]></category>

		<guid isPermaLink="false">http://www.careers-india.com/?p=2331</guid>
		<description><![CDATA[CAT 2008 : Answer Keys for CAT 2008 have been published. Choose your set below&#8230;
Answer Key Set 111
Answer Key Set 222
Answer Key Set 333
Answer Key Set 444
]]></description>
			<content:encoded><![CDATA[<p>CAT 2008 : Answer Keys for CAT 2008 have been published. Choose your set below&#8230;</p>
<p><a href="http://www.careers-india.com/2008/11/16/cat-2008-answer-key-set-111/"><strong>Answer Key Set 111</strong></a><br />
<a href="http://www.careers-india.com/2008/11/16/cat-2008-answer-key-set-222/"><strong>Answer Key Set 222</strong></a><br />
<a href="http://www.careers-india.com/2008/11/16/cat-2008-answer-key-set-333/"><strong>Answer Key Set 333</strong></a><br />
<a href="http://www.careers-india.com/2008/11/16/cat-2008-answer-key-set-444/"><strong>Answer Key Set 444</strong></a></p>
]]></content:encoded>
			<wfw:commentRss>http://www.careers-india.com/2008/11/16/cat-2008-quant-answer-key/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Dell BPO is Hiring</title>
		<link>http://www.careers-india.com/2008/10/15/dell-bpo-is-hiring/</link>
		<comments>http://www.careers-india.com/2008/10/15/dell-bpo-is-hiring/#comments</comments>
		<pubDate>Wed, 15 Oct 2008 16:23:41 +0000</pubDate>
		<dc:creator>morgan</dc:creator>
		
		<category><![CDATA[IFSC Codes]]></category>

		<category><![CDATA[Job Openings]]></category>

		<guid isPermaLink="false">http://www.careers-india.com/?p=1958</guid>
		<description><![CDATA[Ref no. JOB038933
About the Company


$ 58.2 billion corporation, operating across 6 continents from 28 countries, 80,000 employees globally.
Pioneer of the Direct selling model
Premier provider of technology products and services ( primarily Desktops, Laptops and Servers)
One of the world’s largest PC Manufacturers.

Dell International Services:

Key driver of the Dell Direct Model

13,500 employees in India and offices at [...]]]></description>
			<content:encoded><![CDATA[<p><span class="Apple-style-span" style="border-collapse: separate; color: #666666; font-family: Georgia; font-size: 17px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">Ref no. JOB038933</p>
<p><strong><span class="title_gray">About the Company</span></strong></p>
<div class="box_desc">
<ul>
<li><span style="font-family: Cambria; font-size: x-small;">$ 58.2 billion corporation, operating across 6 continents from 28 countries, 80,000 employees globally.</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Pioneer of the Direct selling model</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Premier provider of technology products and services ( primarily Desktops, Laptops and Servers)</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">One of the world’s largest PC Manufacturers.</span></li>
</ul>
<p><span style="font-family: Cambria; font-size: x-small;"><strong>Dell International Services:</strong></span></p>
<ul>
<li><span style="font-family: Cambria; font-size: x-small;">Key driver of the Dell Direct Model<br />
</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">13,500 employees in India and offices at Bangalore, Hyderabad, Gurgaon and Chandigarh<br />
</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Work spectrum spans R&amp;D, IT, Analytics, Sales and Customer Experience Centres.<br />
</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Operates one of the largest captive Customer Experience Centres providing support to Dell customers worldwide.</span></li>
</ul>
<p><span style="font-family: Cambria; font-size: x-small;"><strong><span>Careers at Dell –what can you expect !</span></strong><span class="Apple-converted-space"> </span></span></p>
<ul>
<li><span style="font-family: Cambria; font-size: x-small;">You will be guided &amp; supported by industry best managers helping you develop your career.</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Winning culture and meritocracy based reward system makes it the most attractive opportunity.</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Regular training programs on communication and language improvement to develop every individuals articulation skills<br />
Company funded Further education programs in various disciplines to help individuals scale up faster in technical and management verticals.Company sponsored A+, MCDST, CCNA, CCNP and MCSE certification for those who aspire to develop their technical skills on an ongoing basis.</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Good work facilities/ working conditions.</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Transportation : Pick up and drop</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">24 hrs Cafeteria</span></li>
</ul>
</div>
<div class="box_desc">
<table style="border-width: 0px; font-size: 100%; color: #333333; width: 100%;" border="0" cellpadding="3" width="98%">
<tbody></tbody>
<tbody>
<tr>
<td class="title_gray" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Company address</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">12/1, 12/2A, 13/1A, Divyasree Greens,</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
</tr>
<tr>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Koramangla Inner Ring Road,</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
</tr>
<tr>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Dolmur Post,Bangalore 560071</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
</tr>
<tr>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">India</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
</tr>
<tr>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;" colspan="3">
<div class="title_gray">Job Title</div>
<div class="bl_blue" style="margin-top: 5px;">
<div class="br_blue">
<div class="tl_blue">
<div class="tr_blue">
<h2 class="title_blue" style="margin: 0px;">Technical support - Voice</h2>
</div>
</div>
</div>
</div>
</td>
</tr>
</tbody>
</table>
<table style="border-width: 0px; font-size: 100%; color: #333333; width: 100%;" border="0" cellpadding="3" width="98%">
<tbody></tbody>
<tbody>
<tr valign="top">
<td class="title_gray" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;" width="20%">Available positions</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;" width="30%">100</td>
<td class="title_gray" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;" width="20%">Career level</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;" width="30%">Management/Superviser</td>
</tr>
<tr valign="top">
<td class="title_gray" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Industry</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Computer &amp; Data Services</td>
<td class="title_gray" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Education level</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">–</td>
</tr>
<tr valign="top">
<td class="title_gray" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Occupation</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Customer Service &amp; Call Center Specialists</td>
<td class="title_gray" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Work experience</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Any – 0-1 Years</td>
</tr>
<tr valign="top">
<td class="title_gray" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Location</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Bangalore</td>
<td class="title_gray" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">1st language</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">English</td>
</tr>
<tr valign="top">
<td class="title_gray" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Job type</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">–</td>
<td class="title_gray" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">2nd language</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">–</td>
</tr>
<tr valign="top">
<td class="title_gray" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Annual salary</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Negotiable</td>
<td class="title_gray" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Nationality</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">–</td>
</tr>
<tr valign="top">
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">
<div class="bl_yellow3" style="margin-top: 0px;">
<div class="br_yellow3">
<div class="tl_yellow3">
<div class="tr_yellow3" style="padding: 1px 5px;"><span style="font-weight: bold;">Reward</span></div>
</div>
</div>
</div>
</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">5,000 Rs.</td>
<td class="text_bold_black" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Date posted</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">15-10-08</td>
</tr>
<tr valign="top">
<td class="text_bold_black" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Probation period</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">90 days</td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
<td class="title_blue" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">1 day ago</td>
</tr>
<tr valign="top">
<td class="text_bold_black" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
<td class="text_bold_black" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
<td class="title_blue" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
</tr>
<tr valign="top">
<td class="text_bold_black" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
<td class="text_bold_black" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
<td class="title_blue" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
</tr>
</tbody>
</table>
<table style="border-width: 0px; font-size: 100%; color: #333333; width: 100%;" border="0" width="98%">
<tbody></tbody>
<tbody>
<tr>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;"></td>
</tr>
<tr>
<td class="text_bold_black" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">Job description</td>
</tr>
<tr>
<td style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">
<hr class="light_gray" /></td>
</tr>
<tr>
<td class="text_normal_black" style="border-width: 0px; margin: 0px; padding: 0px 0px 0.4em; font-size: 93%; line-height: 1.5em; vertical-align: middle;">
<div id="viewJobDesc">
<p><span style="font-family: Cambria; font-size: x-small;"><strong>About DELL</strong></span></p>
<ul>
<li><span style="font-family: Cambria; font-size: x-small;">$ 58.2 billion corporation, operating across 6 continents from 28 countries, 80,000 employees globally.</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Pioneer of the Direct selling model</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Premier provider of technology products and services ( primarily Desktops, Laptops and Servers)</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">One of the world’s largest PC Manufacturers.</span></li>
</ul>
<p><span style="font-family: Cambria; font-size: x-small;"><strong>Dell International Services:</strong></span></p>
<ul>
<li><span style="font-family: Cambria; font-size: x-small;">Key driver of the Dell Direct Model<br />
</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">13,500 employees in India and offices at Bangalore, Hyderabad, Gurgaon and Chandigarh<br />
</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Work spectrum spans R&amp;D, IT, Analytics, Sales and Customer Experience Centres.<br />
</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Operates one of the largest captive Customer Experience Centres providing support to Dell customers worldwide.</span></li>
</ul>
<p><span style="font-family: Cambria; font-size: x-small;"><strong><span>Careers at Dell !!what can you expect !</span></strong><span class="Apple-converted-space"> </span></span></p>
<ul>
<li><span style="font-family: Cambria; font-size: x-small;">You will be guided &amp; supported by industry best managers helping you develop your career.</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Winning culture and meritocracy based reward system makes it the most attractive opportunity.</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Regular training programs on communication and language improvement to develop every individuals articulation skills<br />
Company funded Further education programs in various disciplines to help individuals scale up faster in technical and management verticals.Company sponsored A+, MCDST, CCNA, CCNP and MCSE certification for those who aspire to develop their technical skills on an ongoing basis.</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Good work facilities/ working conditions.</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">Transportation : Pick up and drop</span></li>
<li><span style="font-family: Cambria; font-size: x-small;">24 hrs Cafeteria</span></li>
</ul>
<p><strong>Location: Bangalore</strong></p>
<p><strong>Working Hours: Night shifts/Rotating shifts</strong></p>
<p><span style="font-family: Constantia; font-size: x-small;"><span style="text-decoration: underline;"><strong>Job Summary</strong></span></span></p>
<ul>
<li><span style="font-family: Constantia; font-size: x-small;">Responsible for providing voice support for international customers on operational or maintenance of Dell products. Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills</span></li>
</ul>
<p><span style="font-family: Constantia; font-size: x-small;"><br />
<span style="text-decoration: underline;"><strong>Principal accountabilities<span class="Apple-converted-space"> </span></strong></span></span></p>
<ul>
<li><span style="font-family: Constantia; font-size: x-small;">Provide first-level Customer Support on basic operational or maintenance of personal computers and /or peripherals using available tools.</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Escalate problems when unable to resolve customer issues.</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Log and sufficiently document all contacts with customers in designated tools.</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Identify and provide input on unique or recurring customer problems.</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Be a champion of Dell specific tools, Customer Care Procedures. Provide Dell Solution Network feedback at all times.</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Scope</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Solves Customer Issues on any product- mostly in warranty Dell desktops and portables like Optiplex, Latitude, Dimension, and Inspiron.</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Routes customers when appropriate to proper support queues.</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Partners with Support Specialists to improve customer experience elements (e.g. correct solutions, consistent procedural adherence, relating skills)</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Strive for excellence contributing to business metric goals.</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Perform work in accordance to standardized policies and procedures</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Qualification and Experience Required:</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Bachelor Degree, PUC (with one year of international call center experience);</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Diploma Courses (post 10+2 with 1 year international call center experience);</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Engineering Degree or Post Graduate Degree (with at least 1 year experience in customer care / semi-tech international call center process)</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Basics of Computers including Operating Systems, hardware and internet .</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Basic PC Hardware / A+ Certification / MCDST Certification 90 days will be added advantage</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Exposure to technical support trouble shooting in international call centers will be an added advantage.</span></li>
</ul>
<p><span style="font-family: Constantia; font-size: x-small;"><span>Fresher can also apply !</span><br />
<span style="text-decoration: underline;"><strong>Skills:</strong></span></span></p>
<ul>
<li><span style="font-family: Constantia; font-size: x-small;">Ability to analyze, research, and solve highly technical problems</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Clarity of speech, fluency, grammar, neutral accent and good articulation of thought.</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Self Starter with good verbal and written communication skills</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Ability to understand and speak to US customers</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Good interpersonal skills and a good team player</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Ability to prioritize and multitask</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Basic knowledge of MS Office suite of software like MS Word, Excel and PowerPoint</span></li>
<li><span style="font-family: Constantia; font-size: x-small;">Ability to quickly adapt to changes in process and policies.</span></li>
</ul>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p style="text-align: center; color: #333333;"><strong><a style="font-weight: bold; color: #3366cc;" href="http://in.yellojobs.com/jobview_38933/Technical-support-_-Voice.php"><span class="Apple-style-span" style="color: #000000;">Apply</span></a></strong></p>
<p></span></p>
]]></content:encoded>
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		</item>
		<item>
		<title>STATE  ELIGIBILITY TEST - Verification of Certificate Authenticity</title>
		<link>http://www.careers-india.com/2008/10/01/s-t-a-t-e-e-l-i-g-i-b-i-l-i-t-y-t-e-s-t-verification-of-certificate-authenticity/</link>
		<comments>http://www.careers-india.com/2008/10/01/s-t-a-t-e-e-l-i-g-i-b-i-l-i-t-y-t-e-s-t-verification-of-certificate-authenticity/#comments</comments>
		<pubDate>Wed, 01 Oct 2008 13:04:20 +0000</pubDate>
		<dc:creator>careerman77</dc:creator>
		
		<category><![CDATA[General Information]]></category>

		<guid isPermaLink="false">http://www.careers-india.com/?p=1795</guid>
		<description><![CDATA[S T A T E   E L I G I B I L I T Y  T E S T
Verification of Certificate Authenticity of  State Eligibility Test
(Conducted by LBS Centre for Science &#038; Technology)
  Click here and then 
Enter the Details from the Certificate (All the fields are mandatory) 
]]></description>
			<content:encoded><![CDATA[<p>S T A T E   E L I G I B I L I T Y  T E S T</p>
<p>Verification of Certificate Authenticity of  State Eligibility Test</p>
<p>(Conducted by LBS Centre for Science &#038; Technology)</p>
<p><a href="http://lbscentre.org/setverify/set_verify_regno.asp">  <strong>Click here and then </strong></a></p>
<p><strong>Enter the Details from the Certificate (All the fields are mandatory) </strong></p>
]]></content:encoded>
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		</item>
		<item>
		<title>BSNL - Broadband Account Management</title>
		<link>http://www.careers-india.com/2008/09/28/bsnl-broadband-account-management/</link>
		<comments>http://www.careers-india.com/2008/09/28/bsnl-broadband-account-management/#comments</comments>
		<pubDate>Mon, 29 Sep 2008 02:36:32 +0000</pubDate>
		<dc:creator>careerman77</dc:creator>
		
		<category><![CDATA[General Information]]></category>

		<guid isPermaLink="false">http://www.careers-india.com/?p=1749</guid>
		<description><![CDATA[BSNL Self Care Portal - Your Gateway to BSNL Services
View Your Broadband Usage Details online at
BSNL Self Care Portal (bbservice.bsnl.in) is where you check your broadband usage details.
Apart from providing you with DataOne broadband usage details, BSNL Self Care Portal also provides you with host of other services.
BSNL - Broadband Account Management
View Your Broadband Usage [...]]]></description>
			<content:encoded><![CDATA[<p>BSNL Self Care Portal - Your Gateway to BSNL Services<br />
<a href="http://bbservice.bsnl.in/"><strong>View Your Broadband Usage Details online at</strong></a></p>
<p>BSNL Self Care Portal (bbservice.bsnl.in) is where you check your broadband usage details.<br />
Apart from providing you with DataOne broadband usage details, BSNL Self Care Portal also provides you with host of other services.</p>
<p><strong>BSNL - Broadband Account Management</strong></p>
<p><a href="http://bbservice.bsnl.in/"><strong>View Your Broadband Usage Details online at</strong></a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Kapil Dev joins the Territorial Army</title>
		<link>http://www.careers-india.com/2008/09/24/kapil-dev-joins-the-territorial-army/</link>
		<comments>http://www.careers-india.com/2008/09/24/kapil-dev-joins-the-territorial-army/#comments</comments>
		<pubDate>Thu, 25 Sep 2008 01:48:47 +0000</pubDate>
		<dc:creator>careerman77</dc:creator>
		
		<category><![CDATA[General Information]]></category>

		<guid isPermaLink="false">http://www.careers-india.com/?p=1707</guid>
		<description><![CDATA[Kapil Dev

Former Indian cricket captain and all-rounder Kapil Dev, was on Wednesday commissioned into the Territorial Army (TA) as an honorary lieutenant colonel. Army Chief General Deepak Kapoor decorated him
The former cricketer has been roped in to join the Armed Forces by the Territorial Army (TA), which is celebrating its 59th anniversary this year.
The 1983 [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://im.rediff.com/cricket/2008/sep/24kapil.jpg"><strong>Kapil Dev</strong></a></p>
<p><a href="http://im.rediff.com/cricket/2008/sep/24kapil.jpg"><img src="http://im.rediff.com/cricket/2008/sep/24kapil.jpg" alt="" title="rbi-governor" width="240" height="200" class="aligncenter size-medium wp-image-1469" /></a></p>
<p>Former Indian cricket captain and all-rounder Kapil Dev, was on Wednesday commissioned into the Territorial Army (TA) as an honorary lieutenant colonel. Army Chief General Deepak Kapoor decorated him</p>
<p>The former cricketer has been roped in to join the Armed Forces by the Territorial Army (TA), which is celebrating its 59th anniversary this year.</p>
<p>The 1983 World Cup winning captain joined as an honorary officer. He donned the Army uniform at the glittering ceremony.</p>
<p>While Kapil will not take part in the rigorous training, he will palpably act as a brand ambassador for the Armed Forces. </p>
<p>Kapil&#8217;s wife Romi Dev and daughter Amiya Dev were also present on the occasion.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>D Subbarao to be the new RBI Governor</title>
		<link>http://www.careers-india.com/2008/09/01/d-subbarao-to-be-the-new-rbi-governor/</link>
		<comments>http://www.careers-india.com/2008/09/01/d-subbarao-to-be-the-new-rbi-governor/#comments</comments>
		<pubDate>Tue, 02 Sep 2008 02:28:14 +0000</pubDate>
		<dc:creator>careerman77</dc:creator>
		
		<category><![CDATA[General Information]]></category>

		<guid isPermaLink="false">http://www.careers-india.com/?p=1466</guid>
		<description><![CDATA[D Subbarao to be the new RBI Governor 

D Subbarao on the left along with the present Governor YV Reddy
The government has appointed D Subbarao, Finance Secretary, as the new governor of the Reserve Bank of India (RBI). 
Subbarao will take charge from YV Reddy, who relinquishes office on completion of his eventful five years [...]]]></description>
			<content:encoded><![CDATA[<p><strong>D Subbarao to be the new RBI Governor </strong></p>
<p><a href="http://www.careers-india.com/wp-content/uploads/2008/09/rbi-governor.jpg"><img src="http://www.careers-india.com/wp-content/uploads/2008/09/rbi-governor.jpg" alt="" title="rbi-governor" width="240" height="200" class="aligncenter size-medium wp-image-1469" /></a></p>
<p><strong><span STYLE="font-size: 10pt; font-family: Arial; color: #4482b2">D Subbarao on the left along with the present Governor YV Reddy</span></strong><span STYLE="font-size: 10pt"></span></p>
<p>The government has appointed D Subbarao, Finance Secretary, as the new governor of the Reserve Bank of India (RBI). </p>
<p>Subbarao will take charge from YV Reddy, who relinquishes office on completion of his eventful five years at the helm of the central bank on September 5. </p>
<p>He is an  Alumnus of IIT-Kanpur.</p>
<p><strong><span STYLE="font-size: 10pt; font-family: Arial; color: #4482b2">Subbarao topped the Civil Services Exam in 1972. He was allotted to  the Andhra Pradesh Cadre. he did his MS in Economics from Ohio State University (1978) and was a Humphrey Fellow at MIT during 1982-83. He has a Ph. D in Economics.</span></strong><span STYLE="font-size: 10pt"></span></p>
<p>He rose to the rank of Finance Secretary in May 2007.</p>
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		</item>
		<item>
		<title>6th Pay Commission report – Hindi Version</title>
		<link>http://www.careers-india.com/2008/09/01/6th-pay-commission-report-%e2%80%93-hindi-version/</link>
		<comments>http://www.careers-india.com/2008/09/01/6th-pay-commission-report-%e2%80%93-hindi-version/#comments</comments>
		<pubDate>Mon, 01 Sep 2008 10:28:59 +0000</pubDate>
		<dc:creator>careerman77</dc:creator>
		
		<category><![CDATA[Career Development]]></category>

		<category><![CDATA[General Information]]></category>

		<guid isPermaLink="false">http://www.careers-india.com/?p=1444</guid>
		<description><![CDATA[6th Pay Commission report – Hindi Version
For the 6th Pay Commission report Hindi Version right click the link below and save the file to view…. 
6th_pay-commission-report-hindi
revised
]]></description>
			<content:encoded><![CDATA[<p><strong><span STYLE="font-size: 10pt; font-family: Arial; color: #4482b2">6th Pay Commission report – Hindi Version</span></strong><span STYLE="font-size: 10pt"></span></p>
<p><strong>For the 6th Pay Commission report Hindi Version right click the link below and save the file to view…. </strong></p>
<p><a href='http://www.careers-india.com/wp-content/uploads/2008/09/6th_pay-commission-report-hindi.pdf'>6th_pay-commission-report-hindi</a></p>
<p><a href='http://www.careers-india.com/wp-content/uploads/2008/09/revised'>revised</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>6th Central Pay Commission Report – English Version</title>
		<link>http://www.careers-india.com/2008/09/01/6th-central-pay-commission-report-%e2%80%93-english-version/</link>
		<comments>http://www.careers-india.com/2008/09/01/6th-central-pay-commission-report-%e2%80%93-english-version/#comments</comments>
		<pubDate>Mon, 01 Sep 2008 10:00:55 +0000</pubDate>
		<dc:creator>careerman77</dc:creator>
		
		<category><![CDATA[General Information]]></category>

		<guid isPermaLink="false">http://www.careers-india.com/?p=1441</guid>
		<description><![CDATA[6th Pay Commission report – English Version
For the 6th Pay Commission report English Version right click the link below, save the file and View…. 
6th-pay-commission-report-english
]]></description>
			<content:encoded><![CDATA[<p><strong><span STYLE="font-size: 10pt; font-family: Arial; color: #4482b2">6th Pay Commission report – English Version</span></strong><span STYLE="font-size: 10pt"></span></p>
<p><strong>For the 6th Pay Commission report English Version right click the link below, save the file and View…. </strong></p>
<p><a href='http://www.careers-india.com/wp-content/uploads/2008/09/6th-pay-commission-report-english.pdf'>6th-pay-commission-report-english</a></p>
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